Director Commercial Solutions
Core
Build and scale commercial technology capabilities within a Global Capability Center to support global commercial operations, customer engagement, and AI-enabled solutions.
Role type
Director, Commercial Digital & Technology
Builds
Commercial technology platforms (CRM, analytics, data management) and AI/GenAI solutions for commercial growth
Domain
Pharmaceutical/Biotechnology Commercial Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Pharmaceutical commercial operations expertise, Global Capability Center leadership, AI/GenAI implementation, CRM ecosystem mastery, Healthcare regulatory compliance, Organizational design
Preferred skills
Advanced degree in CS/IT/Business/Life Sciences, Experience in highly regulated industries
Technologies
Veeva CRM, Salesforce, Data Cloud, Marketing Cloud, Master Data Management
Responsibilities
Lead and scale the Commercial Digital & Technology organization, Partner with global leaders on technology strategy, Deliver end-to-end technology and solution delivery, Optimize commercial technology platforms, Ensure compliance with healthcare regulations, Drive adoption of AI and Generative AI, Act as strategic advisor to senior stakeholders
Seniority
Director, strategic leadership & organizational scaling