Operations - Associate
Core
Support C&R Software's cloud-native collections platform (Debt Manager) by managing AWS infrastructure, troubleshooting customer issues, and handling operational tickets.
Role type
Associate Cloud Operations Engineer
Builds
Cloud-native collections and recovery platform (Debt Manager) for financial institutions, governments, and debt buyers
Domain
Fintech / Debt Collection / Cloud Infrastructure
Deliverable
infrastructure
Required skills
AWS Cloud management, RDBMS (Oracle, MS SQL Server, AWS Aurora), ETL tools (SSIS, Kettle, Informatica), UNIX scripting, SQL/PL-SQL
Preferred skills
Database query tools, Operating System knowledge
Responsibilities
Manage tickets through portal and workflow, participate in incident management, troubleshoot customer reported issues, report and escalate issues, participate in technical evaluation of strategic initiatives
Seniority
Associate, entry-level IC