Senior Technical Writer
Core
Develop reusable, structured technical content (Installation/Operation Instructions, Service Manuals) for Xylem's water technology products using a Component Content Management System (CCMS).
Role type
Senior Technical Writer (DITA/XML)
Builds
Customer-facing documentation for water pumps, turbines, monitoring systems, and analysis equipment.
Domain
Water technology / Industrial IoT
Required skills
DITA XML authoring, CCMS (Astoria/AEM), XML editors (Oxygen/Arbortext), technical illustration (Adobe Illustrator/Keyshot), single-sourcing, metadata management, Simplified Technical English (STE), Agile/SDLC workflows
Preferred skills
Python for GenAI/automation, XQuery, localization workflows
Technologies
Astoria On-Demand, AEM, Oxygen XML Editor, Arbortext Editor, Acrolinx, JIRA, Confluence, Adobe Illustrator, Photoshop, Creo Illustrate, Keyshot
Responsibilities
Develop reusable structured content aligned with authoring guidelines; conduct task analysis and prepare annotated topic lists; create and maintain Topics, Chaptermaps, Bookmaps, and metadata; produce illustrations and graphics; ensure review cycle completion and grammar/style checks; initiate translation requests; contribute to CCMS structure and templates; participate in quality and workflow efficiency initiatives
Seniority
Senior, hands-on IC
