PAS Pre-Service Representative
Core
Pre-registering patients and clearing them financially for upcoming outpatient procedures by verifying insurance, creating estimates, and securing patient liability.
Role type
Patient Access Pre-Service Representative
Builds
Financial clearance and patient estimates for outpatient services
Domain
Healthcare Revenue Cycle
Required skills
Insurance verification, patient estimate creation, financial counseling, de-escalation, multitasking, PC office productivity tools
Preferred skills
CHAA certification, medical terminology, EMR experience, financial institution background
Responsibilities
Verify insurance eligibility and create patient estimates, communicate insurance benefits and financial liability to patients, develop payment plans, prioritize daily worklist, conduct internal/external customer interactions over phone, attend training sessions
Seniority
Entry-level to Junior, individual contributor