Front Desk Patient Financial Services Representative TOCA Orthopedics
Core
Coordinates patient flow, handles registration, verifies insurance, collects patient liability, and provides financial guidance to maximize reimbursement.
Role type
Front Desk Patient Financial Services Representative
Builds
Patient intake, insurance verification, and revenue cycle processes for orthopedic care
Domain
Healthcare / Orthopedics / Revenue Cycle
Required skills
Insurance verification, patient registration, financial collection, appointment scheduling, data entry, compliance adherence, multi-tasking
Preferred skills
Prior cash collections experience, familiarity with company systems
Technologies
Office software, word processing, spreadsheet, database software
Responsibilities
Perform registration/check-in processes and data entry; Verify insurance eligibility and obtain pre-certifications; Calculate and collect patient liability; Enter payments and reconcile daily charges; Schedule office visits and procedures; Assist with patient escorting and vitals; Respond to medical records requests
Seniority
Entry to Mid-level, hands-on IC