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Front Office Patient Financial Services Representative Orthopedic Surgery

BUMC Phoenix (755 E McDowell Rd, 2nd Floor), US💼 Full-time🗓 2026-09-28 → 2026-09-30

Core

Coordinates patient flow and financial services for orthopedic surgery patients, handling registration, insurance verification, and billing collection.

Role type

Front Office Patient Financial Services Representative

Builds

Patient intake, insurance authorization, and payment processing for orthopedic and sports medicine services

Domain

Healthcare / Orthopedic Surgery / Revenue Cycle

Deliverable

client delivery

Required skills

Patient registration, insurance eligibility verification, patient liability calculation, appointment scheduling, payment posting, data entry, cash handling

Preferred skills

Cash collections experience, familiarity with company systems

Technologies

Office software, word processing, spreadsheet, database software

Responsibilities

Perform registration/check-in processes and data entry; Verify insurance eligibility and obtain pre-certifications; Calculate and collect patient liability; Enter payments and reconcile daily charges; Schedule office visits and procedures; Assist with patient escorting and vitals; Respond to medical records requests

Seniority

Individual Contributor, entry to mid-level

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