Patient Access Services Senior Manager
Core
Manage daily operations of patient registration and financial services areas, ensuring high-quality service, accurate billing, and efficient cash flow for a busy Emergency Department and admitting area.
Role type
Senior Manager, Patient Access Services (Revenue Cycle)
Builds
Patient registration workflows, financial management processes, and departmental budget execution
Domain
Healthcare / Hospital Operations / Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervisory leadership, patient financial services management, budget development, process improvement, staff training and performance evaluation, managed care contract knowledge, medical terminology, conflict resolution
Preferred skills
CHAM certification, advanced patient financial services database reporting
Technologies
Patient financial services databases
Responsibilities
Oversee staff selection, training, coaching, and performance evaluations; maximize cash flow through financial management protocols; develop and adhere to annual departmental budgets; engage in process improvement to minimize registration denials; ensure successful onboarding and auditing of new hires; provide leadership and education to meet accuracy, compliance, and productivity goals
Seniority
Senior, hands-on IC with management responsibility