Floor Manager (32 hours), Calvin Klein - Roermond (€19.19)
Core
Manage store floor operations to ensure efficient service, sales, and profitability while supporting the management team.
Role type
Store Floor Manager
Builds
Retail store operations and customer experience for Calvin Klein
Domain
Fashion retail
Required skills
Staff management, conflict resolution, customer service, sales performance analysis, loss prevention, operational planning, feedback delivery, adaptability, initiative
Preferred skills
Experience in premium/luxury brands, team player, confident in giving feedback, energetic and authentic presence
Technologies
POS systems, sales reporting tools
Responsibilities
Ensure efficient store floor operations for high service and sales; Support management team with staffing, product, and merchandising functions; Communicate daily with staff on sales goals and performance metrics; Conduct end-of-shift one-minute meetings for feedback and recognition; Model best practices in customer service, store activities, and loss prevention; Achieve personal sales targets; Respond to and communicate with Store Manager about competitors and community info; Focus staff on quality relationships with customers; Handle customer complaints effectively; Analyze store-level reports and create action plans; Perform opening/closing duties and floor management.
Seniority
Mid-level, hands-on IC