Service Coordinator -- Case Manager
Core
Coordinating and administering field technician schedules, managing work order volumes, and optimizing field operations for a solar energy service team.
Role type
Operations Service Coordinator / Case Manager
Builds
Field service schedules and work order fulfillment for solar energy installations
Domain
Renewable Energy / Solar Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Workforce management, quota planning, ticketing systems, reporting, shift bidding, scheduling optimization
Preferred skills
None stated
Technologies
Workforce management systems, ticketing systems
Responsibilities
Coordinating field technician schedules, managing work order volumes, utilizing workforce management systems, reallocating technicians, developing reports, leveraging ticketing systems, assisting with staffing plans
Seniority
Mid-level, hands-on IC