Development Engineer 4 (Triage,RDKV,C,C++,Linux)
Core
Senior CPE Engineer leading field triage for customer issues on deployed RDK software across 15M+ broadband and video devices, utilizing data analysis and root cause analysis to guide development fixes.
Role type
Senior IC CPE Engineer (Field Triage & Data Analysis)
Builds
RDK stack updates and fixes for Comcast's broadband and video devices
Domain
Consumer Electronics (CPE), Broadband, Video Streaming, Network Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux, C++, C, RDKV (Video Technologies), Network/WiFi, Data Analysis (Elastic, Splunk, Datadog), Software Architecture, Root Cause Analysis, Debugging
Preferred skills
Team Lead experience, Agile methodologies, DevOps, Cloud platforms, Version control
Technologies
Linux, C++, C, RDKV, Elastic, Splunk, Datadog, Datadog, Cloud platforms
Responsibilities
Rapid identification and root cause analysis of field issues; Design automation to detect and triage problems; Analyze BI/Metrics for early issue indication; Lead team in solving technical challenges and improving technical strength; Collaborate with QA and Development teams to fix defects; Reproduce scenarios for QA teams.
Seniority
Senior, hands-on IC with team lead responsibilities
