Analyst 3 - Business Support & Analytics
Core
Analyze billing operations data and create reports to drive operational efficiencies and strategic decision-making for Xfinity Mobile.
Role type
Business Analyst (Billing Operations)
Builds
Operational reporting tools and dashboards for billing metrics
Domain
Telecommunications / Billing Operations
Deliverable
dashboards & analysis
Required skills
Advanced SQL, Tableau, Amdocs data familiarity, Process Improvement, Critical thinking, Data validation
Preferred skills
Master data management, Compliance reporting, Budget analysis
Technologies
SQL, Tableau, Amdocs
Responsibilities
Identify issues in data and recommend changes to management; Provide analysis before and after recommended changes; Ensure data accuracy through validation and spot checks; Create and maintain operational reporting tools; Conduct regular audits to ensure data integrity; Consolidate data reports to support strategic decision making; Prepare compliance reports to identify billing system discrepancies.
Seniority
Mid-level (5-7 years experience)
