Associate Director, US Payroll Support and Global Payroll Supplier Manager (Hybrid - Rahway, NJ)
Core
Oversees US payroll support operations and manages global payroll vendor selection, performance, and SLAs.
Role type
Senior management payroll operations and vendor management
Builds
High-quality payroll services and optimized global vendor partnerships
Domain
Human Resources / Payroll Operations
Required skills
Global payroll management, Vendor management, Service Level Agreements (SLAs), Process improvement, Data analytics, Change management, Stakeholder management, Strategic planning, ADP system proficiency, ServiceNow platform
Preferred skills
AI and automation tools, Predictive analytics, Workflow automation, Machine learning
Responsibilities
Oversee US payroll support function and resolve inquiries, Manage global payroll vendor selection and performance, Develop reporting frameworks and KPIs, Lead process improvement initiatives using AI and automation, Consolidate payroll providers across global markets, Partner with regional teams on country-specific priorities
