Specialist, ServiceNow CMDB/CSDM Data Architect
Core
Design, implement, and govern the enterprise ServiceNow CMDB/CSDM to ensure accurate configuration management data for global healthcare operations. (via careerplan.io/jobs/R420378-1-specialist-servicenow-cmdbcsdm-data-architect-at-msd)
Role type
Senior ServiceNow CMDB/CSDM Data Architect
Builds
Enterprise Configuration Management Database (CMDB) and Common Service Data Model (CSDM) for IT infrastructure and applications
Domain
IT Service Management (ITSM) / Healthcare Technology
Required skills
ServiceNow CMDB architecture, CSDM implementation, ITOM Discovery, Identification & Reconciliation (IRE), MID Server administration, REST/SOAP APIs, Cloud platforms (AWS/Azure), Data governance, CI lifecycle management
Preferred skills
ServiceNow Discovery, Service Mapping, Application Development, Data Certification
Technologies
ServiceNow, AWS, Azure, SCCM, Qualys, Wiz, Armis, Nozomi, Windows, Linux, SQL
Responsibilities
Maintain CMDB data models, CI class hierarchies, and relationships; Configure and troubleshoot ServiceNow Discovery and Service Mapping; Monitor and remediate CMDB data quality issues (duplicates, stale CIs); Support onboarding of new applications and data sources; Conduct CMDB audits and compliance reviews
Seniority
Senior, hands-on IC