Spcialist, Software Engineering
Core
Deliver hands-on operational support, monitoring, and configuration for enterprise Appian and Celonis BPM platforms, ensuring high performance, stability, and data reliability.
Role type
Specialist Platform Engineer (BPM Operations)
Builds
Automated reliability frameworks, high-performance visual dashboards, and proactive alerting workflows using Grafana and Nobl9.
Domain
Healthcare biopharma / Business Process Management (BPM) / Observability
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Grafana, Python, Appian administration, Celonis CPM/Symbio administration, AWS (Networking, Compute, Storage, Security)
Preferred skills
Experience in regulated industries (GxP, SOX), Appian Administration certification, Celonis Cloud platform experience, familiarity with Dynatrace or CloudWatch
Technologies
Grafana, Nobl9, Appian, Celonis, AWS, Python, Dynatrace, CloudWatch
Responsibilities
Monitor Appian and Celonis platforms; configure Grafana dashboards and alerting workflows; build automated frameworks to measure user experience and protect error budgets; troubleshoot complex issues across Dev/Test/Stage/Prod environments; manage licensing and support escalation paths with technology partners.
Seniority
Specialist, hands-on IC