Salesforce Solution Architect
Core
Design, build, and support scalable Salesforce solutions for the Technology Solutions Product Line, aligning with business goals and platform standards.
Role type
Senior Salesforce Solution Architect (hands-on IC) (via careerplan.io/jobs/R413770-salesforce-solution-architect-at-msd)
Builds
End-to-end Salesforce solutions, integrations, and process improvements for internal stakeholders and customers.
Domain
Enterprise Software / Customer Experience Platform
Deliverable
production ML models | product features
Required skills
Salesforce solution architecture, business requirements analysis, fit-gap analysis, solution design documentation, stakeholder management, user story creation, process architecture, integration design, hands-on Salesforce configuration and custom development, software engineering practices.
Preferred skills
Agentforce and Salesforce AI capabilities, Health Cloud or Life Sciences Cloud, Field Service, CPQ, DevOps Tooling (Gearset, GitHub, Copado).
Technologies
Salesforce (Sales Cloud, Service Cloud, Experience Cloud), Agentforce, Health Cloud, Life Sciences Cloud, Field Service, CPQ, Zuora, Data 360, Gearset, GitHub, Copado.
Responsibilities
Lead Salesforce solution design ensuring scalable, end-to-end designs; partner with business stakeholders to understand needs and outcomes; co-lead discovery sessions to drive clear decisions; translate business needs into user stories and solution options; create solution design documentation including architecture and data flows; provide level-of-effort estimates and explain solution benefits/risks; support technical design authority and architecture reviews; coach and guide a multi-disciplinary team of Salesforce professionals; provide hands-on support across delivery activities including requirements and testing.
Seniority
Senior, hands-on IC
