Multimodality Field Service Engineer - Menya
Core
Perform system-level troubleshooting, installation, maintenance, and service repair on Patient Care Solutions and surgery imaging equipment for customers in Egypt.
Role type
Field Service Engineer
Builds
Efficient and cost-effective delivery service to all accounts within assigned area
Domain
Healthcare equipment / Medical Imaging
Required skills
System-level troubleshooting, installation, maintenance, service repair, technical analytical skills, ISO 9001 compliance knowledge, FMI/PMS documentation
Preferred skills
Sales opportunity identification, independent work, high work standards, initiative, effective planning and organization
Technologies
Patient Care Solutions (PCS), surgery imaging solutions (C-arm), patient monitoring solutions, anesthesia/ventilators
Responsibilities
Perform system-level troubleshooting, installation, maintenance, and service repair; Maintain daily interface with doctors and technicians; Keep up to date on administrative responsibilities such as maintaining customer service logs; Maintain tools and test equipment properly; Identify sales opportunities and communicate to commercial teams; Ensure timely completion of Field Modification Instructions and Planned Maintenance Services inspections documentation
Seniority
Mid-level, hands-on IC
