Installed Base Program Manager
Core
End-to-end program leadership for Cardiovascular Ultrasound Installed Base initiatives, translating customer, patient, quality, regulatory, and business priorities into integrated execution plans.
Role type
Senior Program Manager (Medical Devices)
Builds
Integrated execution plans, sustaining engineering programs, and lifecycle management for post-launch medical devices.
Domain
Medical Technology / Cardiovascular Ultrasound
Required skills
Program governance, cross-functional leadership, risk management, budget management, stakeholder influence, supply chain coordination, regulatory compliance, lifecycle management, Lean principles, global matrix organization navigation
Preferred skills
Regulated medical devices experience, diagnostic ultrasound knowledge, design controls (CAPA, FMI), financial management, portfolio management systems, cybersecurity updates
Technologies
AWS, Kubernetes, CI/CD, DICOM, HL7, FHIR
Responsibilities
Lead end-to-end planning and execution of CVUS Installed Base programs; Define program scope, outcomes, milestones, and operating cadence; Build and manage transparent IB backlog; Drive cross-functional execution for customer complaints and quality issues; Lead sustaining execution for design and component changes; Ensure effective transition from NPI to Installed Base support; Lead program reviews and maintain dashboards; Manage program budgets and forecasts; Identify and mitigate program risks; Escalate unresolved issues with clear impact analysis.
Seniority
Senior, hands-on IC