Service - Field Service Engineer (FSE) – MRI – South UK (Oxford, Berkshire or Surrey)
Core
Repair and maintenance of MRI equipment models in the assigned South UK area, ensuring customer satisfaction and equipment functionality.
Role type
Field Service Engineer (Medical Devices)
Builds
Maintains MRI modality systems for healthcare customers
Domain
Medical Devices / Healthcare
Deliverable
physical/clinical work
Required skills
Technical troubleshooting, system-level diagnostics, customer relationship management, warranty and contract cost control, ISO 9001 quality compliance, independent work, planning and organization
Preferred skills
Sales opportunity identification, training others, best practice sharing
Technologies
MRI systems
Responsibilities
Perform total system level troubleshooting on complex multi-symptom problems; communicate equipment status to customers and managers; assist in account sales visits and training; complete administration tasks including FMI and PMS inspections documentation; maintain effective quality systems compliant with ISO 9001
Seniority
Mid-level, hands-on IC