Services Manager
Core
Manage maintenance facilities and field services engineering, acting as the single point of contact for customer support and resolution of concerns across assigned regions and product lines.
Role type
Senior IC services manager (maintenance & field services)
Builds
Maintenance and refurbishment services for sold or existing products
Domain
Industrial manufacturing / Medical equipment maintenance
Required skills
People leadership, hiring and talent development, technical discipline knowledge, analytical thinking, project management, problem resolution, operational planning
Preferred skills
Knowledge of best practices, market differentiation awareness, cross-functional integration
Technologies
N/A
Responsibilities
Manage maintenance facilities and field services engineering; Act as single point of contact for customer support; Lead staffing and performance development; Execute operational planning and policy strategy; Propose solutions for complex manufacturing processes; Lead small low-risk projects
Seniority
Senior, hands-on IC with people management
