Program Manager - Installed Base
Core
Coordinate and drive cross-functional activities for products already deployed in the market, ensuring alignment of product, customer, quality, regulatory, service, and business objectives throughout the product lifecycle.
Role type
Senior IC program manager (installed base)
Builds
Lifecycle changes, field actions, and service readiness for on-market products
Domain
Medical device / Healthcare / Regulated industry
Deliverable
product features
Required skills
Cross-functional program leadership, lifecycle management, risk management, CAPA handling, field action deployment, stakeholder alignment, global matrix organization navigation
Preferred skills
Medical device or healthcare industry experience, installed-base or post-market program experience
Technologies
QMS tools, lifecycle management systems
Responsibilities
Lead cross-functional program teams to drive agreed outcomes; review product outcomes and manage programs per lifecycle standards; coordinate product changes, transfers, and lifecycle actions; identify and track open activities and quality matters (CAPA, investigations, holds); initiate and verify completion of field actions affecting the installed population; facilitate cross-functional decisions and maintain alignment with business leadership.
Seniority
Senior, hands-on IC
