Field Engineer 1 - Dallas TX
Core
Perform preventative maintenance, troubleshooting, and basic repairs on medical equipment in hospitals and healthcare systems.
Role type
Field Service Engineer
Builds
Maintains operational readiness of medical imaging and diagnostic equipment for healthcare providers
Domain
Medical Technology / Healthcare Infrastructure
Deliverable
physical/clinical work
Required skills
Preventative maintenance, troubleshooting, basic repairs, equipment installation support, regulatory compliance documentation, customer relationship management, multi-priority management
Preferred skills
Experience with various medical modalities, physical stamina for lifting and repetitive motion tasks
Technologies
Web applications, Microsoft Office Suite
Responsibilities
Perform timely and accurate preventative maintenance on medical equipment; Perform troubleshooting and basic service repairs on customer equipment; Assist more experienced field engineers with equipment installations and complex repairs; Partner with customers and sales teams to recommend value-added services; Adhere to company policies and hospital protocols to ensure regulatory compliance; Utilize escalation processes to resolve customer issues
Seniority
Entry to Mid-level, hands-on IC