Field Service Engineer 2
Core
Perform preventative maintenance, troubleshooting, repairs, and installations of moderate complexity on medical equipment in hospital settings.
Role type
Field Service Engineer (Medical Equipment)
Builds
Service and maintenance for hospital healthcare systems
Domain
Healthcare / Medical Equipment
Deliverable
physical/clinical work
Required skills
Preventative maintenance, troubleshooting, repair, installation, customer escalation management, regulatory compliance documentation, multi-modality equipment handling, Microsoft suite proficiency, valid driver's license
Preferred skills
None stated
Technologies
Web applications, Microsoft suite
Responsibilities
Perform timely and accurate preventative maintenance of medical equipment; Perform troubleshooting, service repairs and installations of moderate complexity; Lead communications with customers and serve as escalation point; Own customer issues from dispatch to resolution; Adhere to company policies and hospital protocols to ensure regulatory compliance; Partner with sales team to recommend value-added services
Seniority
Mid-level (4-6 years experience required)