Field Service Engineer 1 - San Antonio, TX
Core
Perform preventative maintenance, troubleshooting, repair, and installation of medical equipment modalities to ensure service excellence and customer satisfaction.
Role type
Junior Field Service Engineer (Medical Equipment)
Builds
Preventative maintenance schedules, repair services, and equipment installations for healthcare facilities.
Domain
Medical Technology / Healthcare Equipment
Deliverable
physical/clinical work
Required skills
Preventative maintenance, equipment troubleshooting, basic repair, equipment installation, customer communication, administrative record keeping, parts ordering, on-call availability, valid driver's license
Preferred skills
Anesthesia technical capabilities
Technologies
Web applications, Microsoft Office Suite
Responsibilities
Complete on-time and accurate preventative maintenance (FMIs/ISIs), assist with equipment installation, perform basic troubleshooting and service repair, maintain customer service logs and internal records, order repair parts, manage cycle times, engage in sales opportunities and contract renewals, resolve customer issues via escalation process, serve as account community member
Seniority
Entry-level (Associate's/Bachelor's degree or 4+ years experience)