Systems Service Engineering Manager
Core
Leading the Service Engineering team for Molecular Imaging product platforms, driving Design for Serviceability (DFS), service strategy, diagnostics, installation, calibration, maintainability, reliability, and field support readiness throughout the product lifecycle.
Role type
Senior IC Systems Service Engineering Manager
Builds
Highly serviceable, reliable, compliant, and customer-focused solutions for Molecular Imaging products
Domain
Medical Imaging / Molecular Imaging
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Systems Engineering, Service Engineering, Product Development, Multidisciplinary team leadership, Cross-functional program management, Design for Serviceability (DFS), Requirements management, Risk management, Verification and validation, Systems thinking, Problem-solving
Preferred skills
Molecular Imaging, Nuclear Medicine, PET/CT, SPECT/CT, Field service operations, Agile development
Technologies
None explicitly stated
Responsibilities
Lead and develop a high-performing Service Engineering team, Drive DFS requirements integrated into system architecture, Establish service requirements and validation plans, Drive service engineering strategies for installation/calibration/maintenance, Partner with Product Engineering/Quality/Manufacturing teams, Lead activities across new product introduction and sustaining programs, Resolve complex field issues, Develop technical roadmaps for service efficiency, Coach and mentor engineering talent, Influence strategic technology decisions
Seniority
Senior, hands-on IC with people leadership