NAV Growth and Governance Manager
Core
Lead Anglian Water's relationship with New Appointments and Variations (NAV) organizations, providing commercial, operational, and regulatory leadership to ensure statutory obligations are met and company revenue is protected.
Role type
Senior IC Growth and Governance Manager
Builds
Strategic oversight of NAV activities, including bulk supply agreements, discharge agreements, Site Served Status Letters, NAV Pre-Planning Reports, wholesale billing, and infrastructure charge invoicing.
Domain
Water industry / Regulatory compliance / Commercial operations
Required skills
Strategic oversight, stakeholder relationship management, regulatory compliance, commercial negotiation, risk management, team leadership, process improvement, dispute resolution, financial assurance, communication
Preferred skills
Water or water-recycling industry experience, knowledge of NAVs and regulatory obligations, developer services experience
Technologies
None stated
Responsibilities
Lead and maintain strong relationships with NAV organizations; oversee statutory deliverables and regulatory reporting; act as senior escalation point for complex enquiries and disputes; provide specialist advice on NAV matters; oversee infrastructure charge invoicing; manage NAV communication channels; lead and develop team members; drive continuous improvement in NAV processes; represent Anglian Water in industry discussions.
Seniority
Senior, hands-on IC with team leadership