Support Services Manager
Core
Lead the Support Services department in Long-Term Care and Retirement homes, overseeing maintenance, optimization of building equipment, and management of environmental services staff to ensure resident quality of life.
Role type
Senior IC facility support services manager
Builds
Operational support for Long-Term Care and Retirement residences
Domain
Healthcare / Long-Term Care / Facility Management
Deliverable
physical/clinical work
Required skills
budget management, team hiring and training, building systems knowledge (plumbing, electrical, mechanical, HVAC), regulatory compliance, stakeholder relationship building
Preferred skills
unionized environment experience, long-term care/retirement/healthcare background, Operator certification or Journeyperson status
Technologies
HVAC systems, emergency systems, building management systems
Responsibilities
Achieve resident and family satisfaction targets, minimize health and safety risks, maintain installed equipment, manage department budget, hire and train environmental services staff, ensure regulatory compliance, mentor team members, build relationships with residents and vendors
Seniority
Senior, hands-on IC
