Claims ALLIE Business Architect - Customer Engagement - Remote
Core
Design and deliver customer-facing digital tools to transform claims business operations and reduce customer friction.
Role type
Business Architect (Customer Engagement)
Builds
Customer-facing digital solutions and business architecture models for the claims platform
Domain
Insurance / Claims / Digital Transformation
Deliverable
product features
Required skills
Business Architecture, AI solution integration, Process optimization, Technical specification translation, Stakeholder engagement, Market analysis
Preferred skills
Agentic AI, Storytelling, Cross-team collaboration
Technologies
Agentic AI, Artificial Intelligence (AI)
Responsibilities
Analyze current business processes and objectives; Translate business requirements into technical specifications; Develop and maintain business architecture models and roadmaps; Guide implementation of initiatives aligned with AI solutions; Provide recommendations on product strategy based on market analysis and customer feedback; Monitor and evaluate effectiveness of business architecture solutions.
Seniority
Mid-Senior level (5+ years experience)