Digital Care Advanced Practice Provider (NP or PA) - Responsive Care
Core
Provide holistic, empathetic clinical care to patients via real-time and asynchronous chat, managing symptom management, chronic disease care, and medication review.
Role type
Senior Advanced Practice Provider (NP or PA) in digital care
Builds
Digital-first patient care experiences and responsive care workflows
Domain
Healthcare / Digital Health / Telehealth
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical expertise in primary care, internal medicine, family medicine, geriatrics, palliative care, or urgent care; Ability to review AI-generated responses for clinical accuracy; Active RN and APRN license (for NPs) or active Physician Assistant license (for PAs); State licensure capability
Preferred skills
Virtual care or telehealth experience; Experience in high-volume, queue-based clinical environments; Ability to manage complex or vulnerable patient populations digitally
Technologies
Chat interfaces, Electronic Health Records (EHR), AI response systems
Responsibilities
Deliver clinical care through chat; Manage multiple concurrent patient conversations; Guide patient medical management using a holistic framework; Collaborate with primary care providers and specialists; Facilitate escalation to in-person or emergency care when needed; Maintain accurate digital documentation in EHR; Contribute to improving digital workflows and quality standards
Seniority
Senior, hands-on IC
