Parking Coordinator
Core
Full-time customer service professional managing automated parking equipment, handling customer inquiries, performing financial reconciliations, and maintaining parking files.
Role type
Customer service coordinator (parking operations)
Builds
Monthly parking files, financial reconciliations, and charge-back validations for invoicing
Domain
Commercial real estate / Parking operations
Deliverable
dashboards & analysis
Required skills
Customer service, financial reconciliation, data collection, equipment troubleshooting, inventory management, petty cash management, conflict resolution, computer proficiency (Word, Excel, Outlook, POS systems), telephone switchboard operation
Preferred skills
Post-secondary diploma in administration, supervisory experience
Technologies
POS systems, High volume telephone switchboards, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Respond to customers via intercoms, phones, or in person; Assist customers with machine usage enquiries; Create and maintain monthly parking files; Perform daily financial reconciliations for automated parking equipment; Record and balance daily charge back validations; Monitor and troubleshoot parking equipment; Complete monthly audits of transponder inventory; Manage and balance petty cash fund
Seniority
Entry-level to Mid-level, hands-on IC