Performance Manager National Auto Claims
Core
Analyze claims performance and operational metrics to identify root causes and provide insights for business decisions in auto insurance.
Role type
Senior IC claims performance manager
Builds
Holistic discipline claims stories and new reporting for internal and external stakeholders
Domain
Auto insurance / Claims analytics
Deliverable
dashboards & analysis
Required skills
Claims performance analysis, Operational performance monitoring, Data analysis, MS Power BI, Excel, PowerPoint, KPI management, Root cause investigation
Preferred skills
CIP certification, Post-secondary education
Technologies
MS Power BI, Excel, PowerPoint
Responsibilities
Monitor key performance metrics and identify insights, Partner with Claims Intelligence to create new reporting, Develop and communicate claims stories to stakeholders, Investigate claims business problems to identify root causes, Monitor workforce management plan for the discipline
Seniority
Senior, hands-on IC
