Service Technician
Core
Resolve appliance challenges on-site, manage van inventory and daily schedules, and coordinate technical communication between field technicians and regional management.
Role type
Senior IC service technician (appliance repair & field operations)
Builds
Appliance repairs and on-site consumer service resolutions
Domain
Home appliances / Consumer goods
Deliverable
physical/clinical work
Required skills
Appliance repair, troubleshooting, van inventory management, scheduling, technical system navigation, customer interaction
Preferred skills
Customer service experience, escalation resolution, decision-making
Technologies
Miele internal systems (TSD, ETD, Mobile Client)
Responsibilities
Resolve appliance challenges on-site, maintain van inventory and daily job schedules, coordinate training and technical communication with management, support regional business operations
Seniority
Mid-level, hands-on IC