Field Service Engineer -Southeast
Core
Field Service Engineer supporting advanced Warehouse Robotics and mobile robots at customer worksites in North America, performing emergency repairs, installations, and maintenance.
Role type
Field Service Engineer (Robotics)
Builds
End-to-end customer-driven solutions for industrial automation and warehouse logistics
Domain
Robotics / Industrial Automation / Warehouse Logistics
Required skills
Mechanical equipment repair, Power tools operation, Field service experience, Customer support, Technical troubleshooting, Site integration, CRM documentation
Preferred skills
Experience with complex platform technology, High travel tolerance
Technologies
Mobile robots, Warehouse robotics systems, CRM
Responsibilities
Perform emergency repairs, installations, site integrations, and routine maintenance on robots; Collaborate with Sales and Engineering to resolve customer issues; Ensure high customer satisfaction and first-time-fix metrics; Document service activities in CRM.
Seniority
Mid-level, hands-on IC
