Enrollment Support Coordinator
Core
Manage and resolve technical EDI enrollment cases for healthcare providers and payers, ensuring SLA compliance and accurate data processing.
Role type
Enrollment Support Coordinator
Builds
Operational support for healthcare revenue cycle enrollment processes
Domain
Healthcare IT, Revenue Cycle Management, EDI
Deliverable
client delivery
Required skills
EDI enrollment processing, case management, root cause analysis, Microsoft Office (Excel, Word, Outlook), PDF manipulation, client communication
Preferred skills
Salesforce or similar CRM, Healthcare IT experience, provider/payer revenue cycle management experience
Technologies
Microsoft Office, Adobe PDF tools, Salesforce
Responsibilities
Manage dynamic case queue, process enrollment requests, communicate with payers and providers, document case progress, analyze enrollment issues, meet KPIs and SLAs
Seniority
Entry to Mid-level, hands-on operational role
