Process Intelligence Consultant
Core
Develops and manages business relationships to lead analytical projects in process/task mining and mapping, delivering data-driven process insights and actions to optimize solutions for Area of Responsibility (AOR) pain points.
Role type
Process Intelligence Consultant (Project Lead)
Builds
Operational dashboards and analyses using process intelligence tools to improve customer experience and reduce expenses.
Domain
Insurance / Process Mining & Business Process Improvement
Deliverable
production ML models | dashboards & analysis
Required skills
Process mining (Celonis, Minit, UiPath), SQL, Process mapping (Visio, Blue Works Live), Business process improvement engagement, Data analysis, Industrial Engineering practices
Preferred skills
Power BI, Tableau, Qlik, Big Data, Data Mining
Technologies
Celonis, Minit, UiPath, Software AG, Power BI, Tableau, Qlik, Visio, Blue Works Live, SQL
Responsibilities
Identify and manage enterprise-wide product and process improvement opportunities; Develop and deliver operational dashboards and/or analyses; Incorporate Industrial Engineering practices to facilitate process efficiency; Analyze ambiguous problems and break down complex information; Drive analysis and direction of process improvement engagements; Manage relationships with internal data partners; Gather functional requirements and translate them to technical requirements.
Seniority
Mid-level, hands-on IC
