Field Service Tech II
Core
Install, maintain, and troubleshoot electronic gaming machines (EGMs) and electronic table games (ETGs) at customer casino sites.
Role type
Field Service Technician (Gaming Hardware)
Builds
Light & Wonder gaming equipment and accessories for land-based casinos
Domain
Gaming hardware / Casino operations
Deliverable
physical/clinical work
Required skills
Basic electronics and mechanics knowledge, PC operation, network troubleshooting, hand and power tool use, reading schematics, lifting 50 lbs, valid driver's license
Preferred skills
College level electronics training, gaming school certificate
Technologies
Management Terminal (MT), Microsoft Office, Light & Wonder gaming devices
Responsibilities
Perform preventative maintenance on EGMs and ETGs, conduct diagnostic and functional testing, assemble and prepare accessories for installation, complete incident and maintenance records, adhere to safety procedures
Seniority
Junior, hands-on IC