Service Engineer (ORV Crossover & ATV)
Core
Develop and execute service strategies for Polaris ORV Crossover and ATV product lines, aligning service readiness with business and customer needs while improving product serviceability.
Role type
Senior Service Engineer (Powersports)
Builds
Service strategies, field campaign execution plans, diagnostic software support, and technical resources for off-road vehicles.
Domain
Powersports / Off-road vehicles (ATV, ORV, Snowmobile)
Required skills
Mechanical engineering, project management, cross-functional collaboration, problem solving, data analysis, manual development, parts supply risk assessment, field campaign leadership, dealership operations knowledge.
Preferred skills
Snowmobile powertrain expertise, manufacturing environment experience, diagnostic technologies knowledge.
Technologies
Microsoft Excel, Polaris Digital Wrench diagnostic software.
Responsibilities
Lead service strategy and readiness for assigned product lines; Represent Service on product development programs to improve serviceability; Partner with Engineering to eliminate service issues during design; Lead field campaign execution and resolve field issues; Support global Technical Service in resolving dealer challenges; Assess parts-supply risks and drive resolution; Provide technical content for manuals and training materials; Lead development of special service tools; Represent Service in Post Sales Surveillance activities.
Seniority
Senior, hands-on IC