Customer Experience Specialist (CES) – RD/RBD – Sweden & Norway
Core
Drive commercial success of rare disease treatments (Systemic Mastocytosis, Immune Thrombocytopenia) in Sweden and Norway by engaging healthcare professionals and key opinion leaders.
Role type
Field-based Customer Experience Specialist (Sales)
Builds
Rare disease treatment portfolio for Sweden and Norway
Domain
Biopharma / Rare Diseases (Hematology, Immunology)
Deliverable
product features
Required skills
Pharmaceutical sales, account planning, market access, omnichannel engagement, scientific knowledge, networking
Preferred skills
Hematology/immunology experience, existing HCP network, digital savvy
Technologies
Omnichannel platforms
Responsibilities
Establish relationships with HCPs and KOLs, develop tailored account plans, support reimbursement and access activities, collaborate with brand teams for insights, adhere to compliance policies
Seniority
Mid-Senior (5+ years experience)