Guest Services Rep
Core
Greet guests, provide wayfinding, escort patients/families, assist with wheelchair transfers, deliver specimens, and offer valet services at a hospital campus.
Role type
Guest Services Representative (Hospital)
Builds
Patient experience and campus logistics
Domain
Healthcare / Hospital Operations
Deliverable
physical/clinical work
Required skills
Wheelchair assistance, specimen transport, valet parking, wayfinding, customer service, HIPAA compliance, light shoveling/salting
Preferred skills
Hospital or healthcare experience, valid Illinois driver's license
Technologies
None
Responsibilities
Greet guests and provide wayfinding assistance; Escort patients and visitors to destinations; Assist with wheelchair transfers and valet services; Transport specimens and deliver mail; Coordinate volunteer services and information desks; Support emergency response and traffic control; Maintain equipment and campus cleanliness.
Seniority
Entry-level, hands-on IC