Member Services Associate- November 2026 (Scottsdale, AZ)
Core
Respond to member inquiries via phone, email, text, and live chat regarding billing, policy changes, and portal support.
Role type
Member Services Associate
Builds
Customer support interactions for a member-owned property and casualty insurer
Domain
Insurance
Deliverable
client delivery
Required skills
Multitasking, critical thinking, clear communication (phone and writing), computer proficiency
Preferred skills
Experience in restaurant, school, or retail
Responsibilities
Answer member questions via multiple channels, process billing and policy inquiries, navigate online portals
Seniority
Entry-level
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