Self-Pay Fin Assist Coord IV
Core
Counsel patients and their representatives regarding payments for services, review financial assistance applications, and coordinate with internal departments and external agencies.
Role type
Senior administrative coordinator (patient financial services)
Builds
Patient payment processing and financial assistance programs
Domain
Healthcare administration
Deliverable
dashboards & analysis
Required skills
Financial counseling, application review, billing adjustments, database management, stakeholder liaison
Preferred skills
Social service agency coordination, high-dollar balance management
Responsibilities
Review and respond to financial assistance applications; investigate financial information; maintain and process hold bills; coordinate account adjustments; handle incoming calls regarding billing issues; meet with patients directly regarding billing and financial assistance questions.
Seniority
Mid-level, hands-on IC