Patient Service Representative (PSR) I - Ophthalmology Clinic
Core
Provide efficient, effective, quality customer service and practice support through scheduling, coding, registration, and billing in an ophthalmology clinic.
Role type
Patient Service Representative (PSR)
Builds
Patient appointments, billing records, and accurate medical records
Domain
Healthcare / Ophthalmology
Required skills
Scheduling, medical coding, patient registration, billing, data entry, handling difficult customers, medical record maintenance
Preferred skills
Experience handling difficult caller/customers/patients
Technologies
Patient accounting system
Responsibilities
Provide high-quality service to patients for appointments, tests, procedures, bills, and referrals; Ensure entry of billing information at time of service; Uphold standards for accurate and timely medical records
Seniority
Entry-level, part-time