Supervisor, SNP Care Coordination | Bilingual Spanish Preferred
Core
Supervise and coordinate care management for seniors with complex chronic needs, ensuring compliance with CMS program requirements and Model of Care standards.
Role type
Senior IC care coordination supervisor
Builds
SNP Care Coordination programs, workflows, and reporting systems
Domain
Healthcare / Senior Care / Managed Care
Required skills
Care coordination, team supervision, regulatory compliance, process improvement, data analysis, stakeholder communication, case management oversight, audit management, SOP development, project management
Preferred skills
Bilingual Spanish, knowledge of Managed Care Plans, medical terminology
Technologies
Microsoft Outlook, Excel, Word, Care Management platforms
Responsibilities
Mentor, train, audit, and manage a team of non-clinical Care Coordinators; monitor Health Risk Assessment and Individualized Care Plan completion; oversee Interdisciplinary Care Team delivery; participate in CMS and vendor audits; develop and maintain standard operating procedures; collaborate with providers and community partners; analyze program performance data to identify gaps; assign tasks and prioritize workloads for the team.
Seniority
Senior, hands-on IC with supervisory duties