Practice Manager II
Core
Manages daily operations for Opioid Treatment Program (OTP) and Strong Recovery Young Adult (AYA) programs, supervising staff and ensuring clinical compliance.
Role type
Senior operations manager (addiction services)
Builds
Efficient clinical operations for OTP and AYA programs
Domain
Healthcare / Addiction Medicine
Required skills
Operations management, Staff supervision, Schedule management, Data analysis, Regulatory compliance, Process improvement
Preferred skills
Healthcare administration, Business administration
Technologies
eRecord, OASAS, UKG, Avatar system
Responsibilities
Supervise front-end and clerical staff; Develop and manage master clinical schedules; Ensure compliance with HIPAA, OSHA, OASAS, and TJC policies; Analyze data to optimize patient throughput and staffing levels; Manage office operations and inventory; Serve as point person for patient complaints.
Seniority
Senior, hands-on IC