Patient Service Representative I
Core
Front-desk role managing patient registration, insurance verification, and financial clearance for an internal medicine department.
Role type
Patient Service Representative (Front Desk)
Builds
Patient registration workflows and financial clearance processes
Domain
Healthcare / Internal Medicine
Deliverable
dashboards & analysis
Required skills
Insurance verification, patient registration, financial liability calculation, data entry, scheduling, HIPAA compliance, Microsoft Office, ADT software
Preferred skills
Patient access experience, billing experience, certified medical assistant experience
Responsibilities
Greet patients and monitor flow, complete registration for walk-ins, verify/update demographic and insurance info, calculate and collect out-of-pocket costs, refer patients to financial counselors, perform visit closure and scheduling, maintain knowledge of payer requirements
Seniority
Entry-level, individual contributor