Associate Member Advocate Training Program- November 2026 (Scottsdale, AZ)
Core
Provide exceptional service to members during difficult times, handling auto claims and loss notifications.
Role type
Associate Member Advocate (Claims)
Builds
Auto claims resolution and member support services
Domain
Insurance (Property & Casualty)
Deliverable
client delivery
Required skills
Phone communication, active listening, critical thinking, task prioritization, computer proficiency, integrity
Responsibilities
Take first notice of loss, handle follow-ups on glass and tow auto claims, apply coverage and set reserves, respond to member and agent inquiries via telephone, email, and mail
Seniority
Entry-level, training program
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