Sr Practice Manager
Core
Oversees operational components of standalone large office locations, multi-site locations, or multi-specialty office buildings, serving as a business manager for multiple providers.
Role type
Senior Practice Manager
Builds
Efficient and responsive patient flow systems, practice workflows, and revenue-generating programs
Domain
Healthcare administration / Primary Care
Deliverable
Dashboards & analysis
Required skills
Staff recruitment, hiring, training, and performance management; Budget development and financial control; Charge reconciliation and coding trend analysis; Patient advocacy and complaint resolution; Compliance with HIPAA, OSHA, and JCAHO; EMR proficiency including Master Scheduling and Billing; Workflow optimization for quality improvement
Preferred skills
Bachelor's degree in business or healthcare administration; Experience with practice acquisitions and new facility setup
Technologies
Electronic Medical Record (EMR) systems; Microsoft Excel; Microsoft Word
Responsibilities
Supervise overall operation of practice locations and enforce medical office policies; Manage staff lifecycle including performance appraisals and disciplinary processes; Monitor charge reconciliation and develop workflows to decrease coding errors; Serve as point person for patient advocacy and manage patient complaints; Ensure compliance with local, state, and federal regulations including HIPAA and OSHA; Coordinate with providers to align practice templates with department expectations
Seniority
Senior, hands-on IC