MAG Ambassador
Core
Provide superior customer service and safeguard the integrity of the Museum of Art and Glass (MAG) exhibitions and irreplaceable art collection.
Role type
Museum Guest Services Associate
Builds
Museum visitor experience and security operations
Domain
Cultural heritage / Museum operations
Deliverable
product features
Required skills
Customer service, Art collection knowledge, Conflict de-escalation, Emergency evacuation procedures, Surveillance monitoring, Key management
Preferred skills
Microsoft/Outlook skills, Prior customer service experience
Responsibilities
Welcome staff, guests, and vendors; Patrol assigned areas to observe and protect the art collection; Enforce museum rules and defuse disturbances; Monitor surveillance cameras and building equipment; Assist with safe evacuation during emergencies; Distribute and secure employee keys.
