Communications Operator
Core
Answer incoming/internal calls, direct calls to departments, monitor emergency panels and cameras, and page hospital personnel.
Role type
Communications Operator
Builds
Internal communication and emergency alerting systems
Domain
Healthcare operations
Required skills
Call routing, emergency panel monitoring, camera surveillance, paging systems, minor phone repairs, documentation, schedule management
Preferred skills
Keyboarding (30 wpm), multi-tasking, patient compassion
Responsibilities
Answer and direct calls on AMCOM/Alcatel system, respond to emergency panel signals, monitor cameras and notify Public Safety, page personnel, perform minor phone repairs, maintain logs and schedules
Seniority
Entry-level, hands-on IC
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