Retail Manager - Operations
Core
Supervises sales departments (customer service, cashier, freight/receiving) to ensure merchandise presentation, inventory control, pricing, and customer service excellence.
Role type
Retail Operations Manager
Builds
In-store sales experience and customer service
Domain
Retail
Deliverable
product features
Required skills
Inventory control, staff selection and development, financial plan execution, customer service management, planogram maintenance, performance appraisal, scheduling, conflict resolution, POS and inventory system proficiency
Preferred skills
None stated
Technologies
Electronic point of sale, inventory management systems, PC-based spreadsheets
Responsibilities
Open and close the store, maintain planograms, staff departments with service-oriented associates, resolve customer and associate issues, meet financial and sales plans
Seniority
Mid-level, hands-on IC