Bellman
Core
Maintains safe and secure environment for Guests and employees by patrolling and monitoring the Buffalo Ridge Cottage area, welcoming all guests to the hotel and assisting with luggage, transportation and guests' requests.
Role type
Bellman / Guest Services Associate
Builds
Guest arrival/departure experience, luggage transport, shuttle services
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Lifting up to 50 lbs, Safe driving record, Customer service, Emergency response, Patrol and security inspection, Preventive maintenance, Traffic direction
Preferred skills
Knowledge of accommodations and booking procedures, Creative problem solving
Technologies
None
Responsibilities
Open the front door and welcome guests, Transport luggage between lobby and rooms, Drive shuttles, Patrol property and inspect buildings, Perform preventive maintenance on public spaces, Direct drivers and resolve parking issues
Seniority
Entry-level, individual contributor